Handling objections shouldn’t be a roadblock; it’s an opportunity to build trust and clarity from the start. Dr. Bobby and Dr. Lona discuss mastering the conversion process by tackling common patient objections—like time, money, and decision-making—before they even arise. They share practical strategies for pre-framing these “speed bumps” during early visits, making your recommendations resonate more deeply. By aligning care with patient values from day one, you’ll create smoother conversions and empower patients to commit to their health journey with confidence.
Handling objections shouldn’t be a roadblock; it’s an opportunity to build trust and clarity from the start. Dr. Bobby and Dr. Lona discuss mastering the conversion process by tackling common patient objections—like time, money, and decision-making—before they even arise. They share practical strategies for pre-framing these “speed bumps” during early visits, making your recommendations resonate more deeply. By aligning care with patient values from day one, you’ll create smoother conversions and empower patients to commit to their health journey with confidence.
Key Highlights
02:44 - An introduction to the topic of managing patient objections and setting clear expectations about commitment and cost upfront.
04:13 - The importance of pre-framing and handling objections before presenting the care plan.
08:52 - The four common objections that patients have during the conversion process.
13:41 - Anticipating common barriers and clarifying them early in order to reduce the objection process.
18:21 - Using Day one to extract the patient’s core values, potential objections, and commitment level, building a foundation that minimizes surprises during conversion.
22:20 - Dr. Bobby discusses personal analogies of objection handling, showing how understanding values and framing requests can increase the chance of positive outcomes.
26:04 - The importance of handling potential objections on day one to create smoother conversions, ultimately ensuring patients commit to care with clarity.
Resources Mentioned
To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast
To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast
Learn what it takes to be Remarkable!: https://theremarkablepractice.com/
Learn more about the Build Your Remarkable Practice: https://theremarkablepractice.com/build-your-remarkable-practice-podcast/
Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast/
Learn what it takes to be Remarkable!: