Tired of carrying “heavy” patients who only show up because you said so? Our conversation today with Dr. Eric DiMartino breaks down how to move people from polite compliance to true ownership of their health.
Tired of carrying “heavy” patients who only show up because you said so? Our conversation today with Dr. Eric DiMartino breaks down how to move people from polite compliance to true ownership of their health. You’ll hear a simple model for the patient journey, why education creates staying power, and the one question every person is silently asking by month four. We dig into the Better Results Faster workshop, how to reinforce big ideas with everyday table talk, and why your certainty as a clinician sets the ceiling for results. You’ll also learn how to bring your team into the story so wins get shared, reviews fuel morale, and progress checks become easy coaching moments that keep care on track.
Key Highlights
01:39 – What it takes to move people from seekers to believers to true understanders who own their health journey.
03:37 – Why some patients lift your energy while others drain it—and the mindset shift that changes everything.
06:50 – The turning point at month four that reveals whether someone’s ready for lasting results or still chasing relief.
08:15 – Workshops and table talk that turn polite agreement into genuine conviction about ongoing care.
11:34 – Simple ways to use visuals, stories, and repetition so key ideas stick long after the visit.
13:13 – Why teaching the hidden effects of daily stress creates clarity and long-term buy-in.
15:37 – The power of your own certainty to anchor confidence and inspire commitment in every patient.
17:52 – What to say when someone “feels fine” but doesn’t yet understand what progress really means.
20:13 – Stories and analogies that transform complex science into lessons anyone can connect with.
23:18 – The team rhythm that keeps wins visible, language aligned, and retention consistently strong.
Resources Mentioned
To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast
To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast
Learn more about the Remarkable CEO Podcast: